This Health and Safety Policy sets out how our cleaning activities in Hounslow and the surrounding area are planned, managed and monitored to protect cleaners, clients, visitors and the public. We are committed to maintaining high standards of safety and hygiene, preventing accidents and work-related ill health, and continually improving our health and safety performance.
Management accepts overall responsibility for ensuring that all cleaning services are delivered in a way that safeguards health, safety and welfare. Our objectives are to:
Prevent injuries and cases of work-related ill health arising from cleaning activities.
Provide and maintain safe equipment, materials and working environments.
Ensure that all cleaners receive suitable information, instruction, training and supervision.
Comply with applicable health and safety legislation and recognised industry standards.
Encourage active participation from cleaners and clients in improving safety practices.
Health and safety is a shared responsibility at every level of the business.
Management is responsible for implementing this policy, conducting risk assessments, providing resources, reviewing procedures and monitoring compliance. Supervisors are responsible for day-to-day coordination, communicating safe working procedures, checking that cleaners follow guidance and reporting any concerns or incidents. Cleaners must take reasonable care of their own health and safety and that of others who may be affected by their work, follow training and instructions, use equipment correctly and report hazards, near-misses, accidents or defects immediately.
We conduct risk assessments for all significant cleaning tasks, including routine domestic cleaning, commercial cleaning and specialist tasks such as high-level dusting or floor care. These assessments identify hazards, evaluate risks and set out control measures. Safe systems of work are developed from these findings and communicated to staff through induction and ongoing training.
Risk assessments are reviewed regularly and when there are changes to work activities, equipment, cleaning products or locations. Any new site or service in the Hounslow area is subject to an initial safety review before work begins.
Cleaning chemicals are managed carefully to minimise health risks. We only use approved products with clear labelling and available safety data sheets. Control of Substances Hazardous to Health requirements are followed to ensure that chemicals are stored, handled, diluted, used and disposed of safely.
Cleaners receive specific training on safe chemical use, including correct personal protective equipment, ventilation, avoiding mixing products, and what to do in case of spills, skin contact or inhalation. Wherever reasonably practicable, lower-risk or environmentally friendly products are selected.
Appropriate personal protective equipment is provided free of charge and includes items such as gloves, aprons, eye protection and non-slip footwear, depending on the task. Cleaners are required to use the protective equipment as instructed, keep it in good condition and report any losses or damage.
Where personal protective equipment is necessary, it is considered a last line of defence and used alongside other control measures such as safe handling techniques, equipment design and adequate ventilation.
Many cleaning tasks involve lifting, carrying, pushing and pulling. To reduce the risk of musculoskeletal injuries, we assess manual handling tasks and introduce controls such as lighter loads, wheeled equipment, safe lifting techniques and sensible work organisation. All cleaners receive manual handling guidance during training.
Work equipment, such as vacuum cleaners, mops, buckets, floor machines and ladders, is selected for safety, maintained regularly and removed from service if defective. Only trained cleaners may use specialist equipment or access work at height.
We recognise that wet floors, trailing leads and clutter can create significant risks. Cleaners are trained to use warning signs, manage cables, work tidily and clean up spills promptly. Suitable footwear with slip-resistant soles is encouraged for all staff.
Extra care is taken in shared areas, entrances, stairways and other high-traffic zones, especially during poor weather conditions common to the local area.
Cleaning operations often involve contact with potentially contaminated surfaces and waste. We promote high standards of hand hygiene, use of disposable materials where appropriate and safe handling of sanitary or other waste. Colour-coded equipment is used where required to reduce cross-contamination between areas such as bathrooms and kitchens.
During periods of increased infection risk, additional controls may be introduced, such as enhanced cleaning regimes, specific disinfectants and increased use of protective equipment.
All cleaners receive a health and safety induction before starting work and further training relevant to their duties. Topics may include safe use of equipment, chemical safety, manual handling, working alone, security awareness and emergency procedures. Training is refreshed periodically and whenever duties or methods change.
We encourage cleaners to raise safety concerns or suggestions for improvement without fear of disadvantage. Health and safety information is communicated through briefings, written instructions and supervision.
All accidents, incidents, near-misses and cases of work-related ill health must be reported as soon as possible. Details are recorded, investigated and reviewed to identify causes and prevent recurrence. Where necessary, appropriate authorities are notified.
Cleaners are informed of emergency arrangements at each site, including fire evacuation routes, assembly points, first aid arrangements and any site-specific rules. They must comply with these instructions at all times.
We monitor health and safety performance through site visits, supervision, incident analysis and feedback from cleaners and clients. Where shortcomings are identified, corrective actions are taken promptly.
This Health and Safety Policy is reviewed at least annually, and more frequently if there are significant changes in legislation, work activities or organisational structure. Updated versions are shared with all relevant personnel to ensure that safe and responsible cleaning services continue to be delivered throughout Hounslow and nearby areas.
You can trust our cleaners Hounslow to give you the best quality services at prices that everyone can afford!
Price List
| Carpet Cleaning | £ 7 |
| Upholstery Cleaning | £ 13 |
| End of Tenancy Cleaning | £ 95 |
| Domestic Cleaning | £ 11 |
| Regular Cleaning | £ 10 |
| Office Cleaning | £ 11 |
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